Your organization
Summary view — for detailed member or DND management, use the tabs above.
Post-call delay
How long the app waits after a call before moving to the next number, for your whole team. Individual agents can't override this while they're in your organization.
Calling hours
Auto-dial only runs inside this window, for your whole team. It won't start or continue outside these hours.
Team activity
Total calls logged and outcome breakdown per agent — synced from each agent's phone.
| Agent | Calls | Avg. duration | Top outcomes |
|---|
Invite an agent
Members
Suspending a member signs them out immediately and blocks login until you reactivate them.
| Role | Status |
|---|
Upload leads
Upload .csv, .xlsx, or .xls directly — no need to convert. Columns: name, phone, remarks, assigned_to (all optional except phone). Put an agent's exact email in "assigned_to" to assign leads straight from the file. Format the phone column as Text in Excel before typing numbers — otherwise Excel silently strips a leading "+" or "00", and no upload format can recover a number it already discarded. After uploading, this page will tell you exactly how many rows it could and couldn't match.
Bulk assign
Quickly hand the next batch of unassigned leads to one agent, instead of assigning row by row.
Lead pool
Every lead uploaded for distribution, most recent first. Change the dropdown to assign or reassign a single lead.
| Name | Phone | Assigned to | Status |
|---|
No leads uploaded yet.
Pending approval
Numbers your agents added to their own Do Not Call list during calls. Review before they join the shared org list.
| Name | Phone | Added by | Submitted |
|---|
Nothing waiting for review right now.
Shared Do Not Call list
Applies automatically to every agent in your organization, on top of their own personal list.
| Name | Phone |
|---|
Activity Log
User creation, activation, deactivation, and other account-level events for your organization — most recent first.
| When | Event | Detail |
|---|